Privacy Policy
1. Introduction
This Privacy Policy explains how GamePeer, operated by Erhire Enterprise Solutions Limited collects, uses, stores, and protects personal information when you access or use the GamePeer mobile application, website, and related services (collectively, the “Platform”).
By using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
2. Information We Collect
We may collect the following categories of information:
2.1 Personal Information
- Full name
- Date of birth
- Email address and phone number
2.2 Usage & Technical Data
- Device information and identifiers
- IP address and location data
- App usage, gameplay history, and interactions
- Log files and diagnostic data
3. How We Use Your Information
Your information may be used to:
- create and manage user accounts
- verify identity and comply with KYC and legal obligations
- process deposits, withdrawals, and transactions
- facilitate gameplay and matchmaking
- prevent fraud, abuse, and security breaches
- provide customer support and communicate with users
- comply with applicable laws and regulatory requirements.
4. Legal Basis for Processing
GamePeer processes personal data based on one or more of the following legal grounds:
- your consent
- performance of a contract
- compliance with legal obligations and
- legitimate business interests, including security and fraud prevention.
5. Sharing of Information
GamePeer does not sell or rent personal data. We may share information with:
- payment processors and financial institutions
- identity verification and fraud-prevention providers
- technology and hosting service providers
- regulators, law enforcement, or authorities where required by law.
payment processors and financial institutions identity verification and fraud-prevention providers technology and hosting service providers regulators, law enforcement, or authorities where required by law.
6. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.
7. Data Security
GamePeer implements reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.
However, no system is completely secure, and we cannot guarantee absolute security of information transmitted or stored.
8. Your Rights
Subject to applicable law, users may have the right to:
- access personal data held about them
- request correction of inaccurate data
- request deletion of personal data
- withdraw consent where processing is based on consent
- object to certain data processing activities.
9. Account Deletion
Users may request deletion of their GamePeer account at any time. Account deletion can be initiated directly through the GamePeer mobile application, where such functionality is made available, or by contacting GamePeer customer support through the applicable official support channels.
Upon receipt of an account deletion request, GamePeer will verify the identity of the requesting user and process the request in accordance with applicable laws, regulatory obligations, and internal policies.
Account deletion may result in the permanent removal of personal data, subject to any legal, regulatory, or compliance requirements that require certain information to be retained for a specified period.
10. Cookies & Tracking Technologies
GamePeer may use cookies or similar technologies to improve functionality, analyze usage, and enhance user experience. Users may control cookie preferences through device or browser settings.
11. Children’s Privacy
The Platform is not intended for individuals under the age of 18. GamePeer does not knowingly collect personal data from minors.
12. Changes to This Policy
GamePeer may update this Privacy Policy from time to time. Updated versions will be made available on the Platform, and continued use constitutes acceptance of the revised Policy.
13. Contact Information
For questions or concerns regarding this Privacy Policy or data practices, users may contact GamePeer through official support channels or Erhire Enterprise Solutions Limited.